Biziteks: Orlando's Premiere I.T. Support Company

Biziteks has become the leading computer service provider in Orlando by combining broad technical expertise with good people skills. Biziteks understands what you are looking for:

• Responsive computer professionals who are available when you need them.
• Trustworty source that recommends and sells the right computer hardware and software at the right prices.
• Experts who know how to make your network and computer systems work together seamlessly.

About Biziteks - Good People Provide the Best Technical Support

Our Corporate Mission Statement

Plain and simple. Biziteks helps people acquire and use computer technology. We do this with three things in mind: honesty, professionalism and integrity. We aim to be the sort of business you would recommend to your closest friends and family.

In order to achieve our mission, we hire good people -- professionals with good character who know how to get the job done. Biziteks employs exactly the kind of people you would want to work with.

Computer Support and Networking for Business

From our Downtown Orlando office, Biziteks sends out professional computer support technicians to work on-site at your business when and where you need technical support. All technicians employed by Biziteks are full time employees with benefits. This is an important distinction. Some of the other computer companies in Orlando use contractors or they pay their "employees" only for the hours that are billed to their clients. Biziteks is committed to its staff as well as its clients. We aim for zero staff turnover and achieve that by hiring good people and keeping them. This ensures that Biziteks clients receive consistent, reliable technical support.

Many businesses in Orlando already work with a "computer guy" or a company that provides technical support and computer networking. And unfortunately many businesses are dissatisfied with the quality of the service they receive. Switch to Biziteks and we'll convince you that you made the right decision about your computer service needs.

Computer Hardware Sales

In addition to providing high quality computer support, Biziteks helps you select the right computer hardware and software that meets your needs without breaking the bank. First and foremost, Biziteks is a computer service company, and with that in mind, profit on hardware and software sales is not our focus. This means that you will get unbiased recommendations for all of your computer related purchases. In order to improve the quality of our recommendations, Biziteks officially partners with major technology companies including Microsoft, Cisco, Dell, SonicWall and Xerox. Their partner programs ensure that Biziteks gets important training and the best pricing on the most important hardware and software products.

Software Products and Custom Development

Managed Services: Proactive Technical Support for Business

The definition of managed service varies from vendor to vendor. Here are the components to managed services as provided by Biziteks:

• Remote Monitoring: Biziteks does not wait for you to tell us when there is a problem. We monitor your network devices in order to uncover potential problems.
• Proactive Management: Biziteks will correct potential problems to reduce downtime and loss of productivity.
• Remote Support: In a managed environment, most technical support can be delivered efficiently without requiring drive time and onsite support.
• Preventive Maintenance: Biziteks will maintain software patches for you.
• Fixed Pricing: Our highest plans have unlimited support options, meaning that your I.T. expenditures become predictable.
• Service Level Agreements (SLA): Biziteks commits to respond to managed clients with a response rate better than our Orlando competitors: two hours.
• Reporting: Biziteks provides you with top level and detailed reports that help you understand the health of your network systems at a glance.